How to clear PrestaShop cache

To Clear PrestaShop cache especially when you are working with your store and configuring settings its important. I have seen many people to ask the same question – “I changed this in the settings but it doesn’t change on the front”. Changes are not visible for a simple reason, you are seeing “cached” version of your store.

Additionally, when caching is used with combination of CCC (Combine, Compress and Cache) sometimes there could be errors. Furthermore, if you recently transferred your PrestaShop from one location to another, you may not be able to log in because of the cache.

That’s why it is very important, when you are setting up and configuring your store to disable all cache until you are done with the configurations.

Clear PrestaShop cache exact steps

Time needed: 5 minutes.

  1. Go to your PrestaShop Back-office (admin).

    Once you are in your PrestaShop back office, go to the “Advanced Parameters” tab and then “Performance” tab on the left menu.

    prestashop clear cache step 1

  2. Turn off the cache settings.

    Make sure that the “Template compilation” option is set to “Recompile templates if the files have been updated”. Furthermore, make sure the “Cache” option is set to “No”. After that click on the “Save” button to save the settings.

    prestashop clear cache step 2

  3. Clear the cache.

    After the settings are saved, clear the cache by pressing the “Clear Cache” button and wait for the process to finish.

  4. Check CCC and cache menu.

    Make sure that all the CCC options are set to “No”.

    prestashop clear cache step 3

  5. Check Caching at the bottom section.

    Furthermore, There is another field at the very bottom called “Cache”. This field is for “Memcached” type of caching. Turn that off too.

    prestashop clear cache step 4

  6. Additional.

    Lastly, navigate to your store files (via FTP or cPanel file manager). Find the “Var”, then “Cache” folder and inside you will find “Prod” and “dev” folders. Just delete both folders. Don’t worry if there is only a “Prod” folder, it’s ok, delete it.


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